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Want to reach out to us?

Have a question, need help, find a bug that needs to be squashed or maybe you have an idea for a new feature? Reach out and let us know, we’d love to hear from you. If you have a question, you might read our frequently asked questions to see if you can find your answer there first.  If you need support check out our support page where we answer some of the top support related issues users commonly experience.

For Billing Related Questions or Issues

SeizAlarm utilizes Apple’s built in subscription system.  If you want to manage your subscription, have billing questions or issues, you will need to contact Apple Support for assistance.

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SeizAlarm is not an FDA approved medical device.  SeizAlarm does not prevent seizures, should not be used for diagnosis, treatment, mitigation or cure of any disease and and is not a substitute for medical care. Use of SeizAlarm should be strictly used for enhancing lifestyles.

Emergency contacts must consent to receive text messages for help requests to be sent via text. They can opt-in by responding to an opt-in email, and they can opt-out at any time by replying "STOP" to any text message from SeizAlarm.